ClipGrid

Privacy policy

Last updated 12 July 2026

Who's responsible

[Company name], [company code], [address], Lithuania is the data controller for this workspace's hosting. Reach us at [contact email].

What we store

Exactly what the product needs and nothing beside it:

Owner and editor seats — name, email, and a hashed password (we never see the password itself).
Client reviewers — the name, and optionally the email, they type on a review page, so the team knows whose note is whose.
The work — uploaded video, cuts, notes pinned to timecodes, tasks, and the activity feed.
One session cookie to keep you signed in. No analytics, no trackers, no third-party cookies.

Where it lives

Your workspace runs on servers in the EU. Nightly backups go to Cloudflare R2 object storage. Email (invites, reset links, notifications) goes out through our email provider or the SMTP server your workspace configures. Payments are handled by our payment provider as merchant of record — card details never touch ClipGrid.

How long

For the life of the subscription plus 30 days, then deleted. Backup snapshots age out within 35 days. Delete a project or a cut and it's gone from the live workspace immediately, from backups within 35 days.

Your rights

Under the GDPR you can ask for a copy of your data, a correction, or deletion — whether you're a workspace owner, an editor, or a client who left a note. Email [contact email]; we answer within 30 days.